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Motherloom - C.S TEX
Last updated: 17 September 2026
At MOTHERLOOM - C.S TEX, we respect your privacy and are committed to protecting the personal information you provide when you visit or use our website.
This Privacy Policy explains:
By accessing or using our website and services, you acknowledge the practices described in this Privacy Policy.
We may collect information that you provide directly to us when you:
This may include:
When you place an order, we may collect the information required to process and deliver your order, including:
Payments are processed through authorised third-party payment service providers. Depending on the payment method used, the payment provider may collect and process your payment information.
We do not intend to store complete card information, such as your full card number, CVV, or other sensitive payment credentials, on our servers.
If you contact us through our website, email, telephone, WhatsApp, or other available channels, we may retain information necessary to:
When you use our website, certain technical information may be collected automatically, including:
This information may be used to maintain website security, understand website usage, and improve our services.
We use the information collected for legitimate business and service-related purposes, including:
We may also use information where necessary to protect our business, customers, website, and legal rights.
From time to time, we may send information about:
Where consent is required, we will obtain it before sending promotional communications.
You may withdraw your consent or opt out of marketing communications at any time.
Opting out of promotional communications will not prevent us from sending essential communications relating to:
We do not sell or rent your personal information.
We may share relevant information with trusted service providers where necessary to operate our business and provide services to you.
Information required to process and verify payments may be shared with authorised payment gateways and financial service providers.
Information required for delivery may be provided to courier, logistics, and delivery partners.
This may include:
This information is provided for the purpose of fulfilling and delivering your order.
We may use third-party providers to support our website and business operations, including services relating to:
We may disclose personal information where required by:
We expect service providers handling personal information on our behalf to maintain appropriate confidentiality and security measures and to use the information only for authorised purposes.
We take reasonable and appropriate measures to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.
Depending on the service involved, our security measures may include:
Payment transactions are processed through authorised payment service providers using their applicable security and compliance measures.
However, no method of transmission or electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted through the internet.
Our website may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.
These technologies may be used to:
You may control or disable cookies through your browser settings.
Please note that disabling certain cookies may affect the functionality of some parts of the website.
Where required, non-essential cookies or similar technologies will be used in accordance with applicable requirements and your choices.
Subject to applicable law and any conditions or limitations prescribed by law, you may have rights relating to the personal information we hold about you.
You may request information about the personal data we hold about you.
You may request correction or updating of inaccurate or incomplete personal information.
You may request deletion of personal information where permitted by applicable law.
Certain information may need to be retained where we are required or permitted to do so for legal, tax, accounting, security, dispute-resolution, or other legitimate purposes.
Where the processing of your personal information is based on your consent, you may withdraw that consent, subject to applicable law.
You may raise a privacy-related concern or complaint with us through the appropriate channel.
For privacy-related requests, please contact us using the details provided in Section 12 – Contact Us.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
This may include retaining information for:
Certain records, including invoices, financial records, and transaction information, may be retained for the period required under applicable Indian laws and regulations.
When personal information is no longer required, we may securely delete it or take appropriate steps to make it no longer personally identifiable, subject to applicable legal requirements.
Our website and services are intended for individuals who are legally able to use online shopping services.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review the matter.
Our website may contain links to or integrations with third-party services, including:
The privacy practices of these third parties are governed by their respective privacy policies and terms.
We recommend reviewing the privacy policies of third-party services before providing personal information through their services.
We may update this Privacy Policy from time to time to reflect changes in:
Any updated version will be published on this page along with the revised Last Updated date.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
If you have any questions about this Privacy Policy, wish to make a privacy-related request, or have a concern regarding the handling of your personal information, please contact us through our Contact Us page.
We will review and respond to privacy-related requests within the time period applicable under relevant law and based on the nature of the request.
📍 Location: Salem, Tamil Nadu, India
For any questions about this Privacy Policy, your personal data, or to raise a grievance, contact Motherloom - C.S TEX at cs.tex2019@gmail.com. We'll respond as soon as we can.