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Motherloom - C.S TEX
Last updated: 18 September 2026
These Terms and Conditions govern your access to and use of the MOTHERLOOM - C.S TEX website and the purchase of products through our online store. By accessing the website, creating an account, or placing an order, you agree to be bound by these Terms and Conditions.
Please read these Terms carefully before using the website. If you do not agree with any part of these Terms, please do not use the website or place an order.
These Terms and Conditions ("Terms") apply to all visitors, registered users, and customers who access or use the MOTHERLOOMS website.
By using the website, creating an account, or placing an order, you confirm that you have read, understood, and agreed to these Terms.
These Terms should be read together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and any other policies published on the website.
You must be at least 18 years of age to create an account or place an order through the website.
By using the website, you confirm that:
By using the website, you confirm that:
If we have reasonable grounds to believe that the information provided is inaccurate, incomplete, or misleading, we may restrict or terminate access to the relevant account or service.
Certain features of the website may require you to create an account.
You are responsible for:
You are responsible for:
You must notify us promptly if you become aware of any unauthorised access to or use of your account.
MOTHERLOOMS will not be responsible for losses resulting from your failure to keep your account credentials secure, except where such responsibility cannot be excluded under applicable law.
We make reasonable efforts to ensure that product information displayed on the website is accurate and up to date.
However:
However:
Placing an order does not automatically guarantee acceptance of the order.
We reserve the right to refuse or cancel an order, in whole or in part, where reasonably necessary, including in circumstances involving:
We reserve the right to refuse or cancel an order, in whole or in part, where reasonably necessary, including in circumstances involving:
If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method, subject to the applicable payment and refund process.
All prices displayed on the website are stated in Indian Rupees (₹).
Where applicable, taxes such as GST will be included or separately indicated as required by applicable law and the information displayed on the relevant product or checkout page.
While we take reasonable care to maintain accurate pricing information, an inadvertent pricing or calculation error may occur.
If an error affecting the price of a product is identified before an order is accepted, we may contact you regarding the correct price or cancel the affected order.
After an order is placed, you may receive an order acknowledgement or confirmation through email, SMS, WhatsApp, or other available communication channels.
An order acknowledgement confirms that we have received your order. It does not necessarily constitute acceptance of the order.
An order will be considered accepted when we confirm that the order has been accepted for processing and fulfilment.
We reserve the right to cancel or decline an order before acceptance where permitted under these Terms and applicable law.
We may provide payment options including:
Payments are processed through authorised third-party payment service providers.
We may provide payment options including:
Payment information entered during checkout may be collected and processed by the relevant payment service provider in accordance with its own terms and privacy practices.
MOTHERLOOMS does not intend to store complete card details, including full card numbers and CVV information, on its servers.
An order may be placed on hold or cancelled if payment is unsuccessful, reversed, disputed, unauthorised, or otherwise not received.
We provide delivery services across India through third-party courier and logistics partners.
Delivery estimates displayed on the website are indicative and may vary depending on:
Once an order is dispatched, available tracking information may be shared with you through the communication details provided during checkout.
A delay in delivery does not automatically constitute a failure to fulfil the order where the delay results from circumstances beyond our reasonable control.
For further information, please refer to our Shipping Policy.
Returns, exchanges, and refunds are subject to the conditions specified in our Return and Refund Policy.
Unless otherwise stated for a particular product:
Products that are customised, marked as non-returnable, or otherwise excluded under the applicable Return and Refund Policy cannot be returned except where required by applicable law.
Refunds will be processed after the returned product has been received and the return has been approved.
The time taken for the refund to reflect in the customer's account may depend on the payment method and the relevant bank or payment service provider.
For complete details, please refer to our Return and Refund Policy.
We make reasonable efforts to provide accurate information about our products, including descriptions, photographs, colours, sizes, fabrics, designs, and other product details.
However, some variations may occur due to:
Such variations, where they are consistent with the nature and description of the product, will not necessarily be considered defects.
Customers are encouraged to review the product description, specifications, photographs, available size or measurement information, and other relevant details before placing an order.
All content available on the MOTHERLOOMS website, including but not limited to:
is owned by MOTHERLOOMS or is used under appropriate rights or licences.
Such content is protected by applicable intellectual property laws.
You may access and use the website and its content for personal, non-commercial shopping purposes.
You must not, without prior written permission:
When accessing or using the website, you must not:
We reserve the right to restrict or suspend access where we reasonably believe that the website is being misused or these Terms have been violated.
To the maximum extent permitted by applicable Indian law, MOTHERLOOMS will not be liable for indirect, incidental, special, consequential, or punitive losses arising from the use of, or inability to use, the website or services.
This limitation does not exclude or restrict liability that cannot legally be excluded or restricted under applicable law.
To the extent permitted by law, the total liability of MOTHERLOOMS in relation to a particular order will not exceed the amount actually paid by the customer for that order.
Nothing in these Terms is intended to limit any rights or remedies available to consumers under mandatory applicable laws.
To the extent permitted by applicable law, you agree to indemnify and hold harmless MOTHERLOOMS, its owners, employees, representatives, service providers, and affiliates from claims, liabilities, losses, damages, costs, or expenses arising from:
This provision will apply only to the extent permitted by applicable law.
These Terms are governed by and interpreted in accordance with the laws of India.
Any dispute arising from or relating to these Terms, the website, or an order placed through the website will be subject to the jurisdiction of the competent courts having jurisdiction over the registered office of MOTHERLOOMS, subject to any mandatory consumer protection or other applicable laws.
Nothing in these Terms is intended to restrict any statutory rights or remedies available to consumers under applicable law.
We may revise these Terms from time to time to reflect changes in our business practices, website services, products, technology, or applicable laws and regulations.
When material changes are made, we may provide notice through the website or other appropriate communication channels.
The updated Terms will be published on this page with the revised Last Updated date.
Your continued use of the website after the updated Terms have been published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
If you have any questions regarding these Terms and Conditions, please contact us through our Contact Us page.
Location: Tamil Nadu, India